Policies and Procedures

Thank you in Advance for Choosing

Mr Yard Cards! 

We’re excited to share in any occasion that calls for a celebration!

Below are a few things we’d like you to know before we start.

Mr Yard Cards is 24 hours rental service! 

Please read the policies and procedures carefully so your  Mr Yard Cards experience is easy and enjoyable!

Booking

  • Pick a date for your Mr Yard Cards celebration. 
  • Book celebration on Book Now page.
  • Mr Yard Cards will contact you to finalize the celebration.
  • Booking must be paid in full 72 hours before setup.

Set up & Installation

  • Your order will be delivered between the hours of 6pm (night before) - 9am (day of the celebration), (setup time may change during inclement weather, summer months, graduation seasons, or holidays).
  • If a customer wants to schedule a SPECIFIC setup time it is a $30 additional fee. 
  • We can't provide you with an exact time for your setup.
  • The yard cards usually take roughly 30 to 45 minutes to install. 
  • Setup must be in front of an address. If the setup is in a lot near the address, setup will be treated as a PARK INSTALLATION (please read).
  • Customer Set Up Check List (Please do the following to insure a quick and easy installation)
    • Leave the home's outside lights on
    • Make sure pets are locked away
    • Pick up dog waste
    • Mow the lawn before setup 
    • Water Lawn 24 hours prior to arrival (if it has been dry days prior) we will test the lawn with a 6 inch screwdriver to ensure we can install the yard cards.
    • If the agent is unable to setup the yard signs due to ground problems or no lawn space, there will be a nonrefundable $45 service charge. Travel fees are non refundable. 
    • For surprise installations, remember to close the blinds! If you don't live at the home we recommend you come up with a masterful scheme so we can fulfill your order safely and quickly.
    • Please inform someone in the home of your booking with us.
  • We will install the yard cards in the best (most aesthetically pleasing) place possible.
  • SETUPS CAN NOT BE CHANGED OR MOVED  ONCE SET BY AGENT. This includes advertising sign. 

Damage Signs

  • Customers must pay for any damage yard sign such as bent, torn, or missing that occurs while in their care/custody.

 Park Installations

  • We can install at most parks if the ground permits. Customers are responsibly for performing the pencil test on the ground which includes inserting  sharpened wooden pencil in the ground. If it slides in easily, the ground can be staked. If the agent is unable to setup the yard signs due to ground hardness, there will be a nonrefundable $50 service charge.
  • Setup is the morning of the event and picked up before it gets dark. 
  • Yard sign can't be transferred to another location.
  • Customer pay full 24 hours rental fee.

 Service Limitations

  • We can install yard cards on lawns  (yards with soil beneath and grass on top).
  • We cannot install yard cards on concrete, gravel, flower beds, dirt, or landscape with hard soil. 
  • We cannot install at an address that is not accessible.
  • While taking your amazing pictures,  for the safety of everyone, PLEASE do not lean on, remove, adjust, pull on,  or attach anything (including party decorations/ balloons etc).  By booking with Mr Yard Cards you agree to  be held fully liable for damage(s) to  yard cards. i.e. repair (or replace) any items due to damage. You agree to be held responsible if any damage to Mr Yard Card property (during rental) while in your care/custody. 
    • Mr Yard Cards has the right to pick up early any setups that have been moved, adjusted, or damaged.
    • SETUPS CAN NOT BE CHANGED OR MOVED  ONCE SET BY AGENT. This includes advertising sign. 

Injuries

  • Please be extra careful around the yard cards!
  • Mr Yard Cards' agent will not be liable or responsible for any accidents or injuries during the time of the rental property.  

Refunds & Cancellations

  • The great thing about Mr Yard Cards is that we will go places where other companies won't!
  • However, if an agent feels unsafe we will cancel and give you a full refund. We will notify you asap if this situation occurs. 
  • We will not be able to install yard cards in severe weather conditions, we'll notify you to come up with a new date.
  • NO REFUNDS.
  • Rescheduling is based on date and interests availability.
  • NO REFUNDS on Special Messages (including Custom Birthdays)
  • PLEASE NOTE Special Messages are non-refundable and pre-paid
  • Due to the nature of special messages  we only offer rescheduling. No Refunds 
  • REFUNDS TAKE 5 to 7 days to process. 
Pictures and more Pictures
  • We like pictures too !
  • An agent will take a picture of the display once it's installed. 
  • We reserve the right to add the pictures of your service to our business website and our social media accounts which includes: Facebook, Instagram, and Google. 
  • We encourage you to take great pictures. If you post the picture on your social media platform with the tag "Mr. Yard Cards"  we will truly appreciate it.
Agreement
    • Customer agrees to protect, defend, indemnify Mr Yard Cards and hold its officers, employees and agents free and harmless from and against any and all losses, penalties, damages, settlements, costs, charges, professional fees, or other expenses or liabilities of every kind and character occurring out of or relating to any and all claims, liens, demands, obligations, actions, proceedings or causes of action of every kind and character in connection with or arising directly or indirectly out of the Mr Yard Cards' rental agreement and/or the performance thereof. Customer further agrees to investigate, handle, respond to, provide defense for any such claims, etc., at his sole expense and agrees to bear all other costs and expenses related thereto, even if it (claims, etc.) is groundless, false or fraudulent. The agreement is in effect for the duration of the rental process as defined by the effective dates of the rental agreement.